Privacy Policy
Last updated 31 July 2026
This Privacy Policy explains what information ladiesvalleybd collects when you use our website, how we use it, and the choices you have. It is a placeholder draft and should be reviewed by a legal advisor before launch.
1. Information We Collect
Contact and delivery details you provide at checkout, such as your name, phone number, email address and delivery address.
Order information, including the products you buy, order value and payment method selected.
Technical data such as your device type, browser and pages visited, collected through cookies and similar technologies to keep the site working and to understand usage.
2. How We Use Your Information
To process and deliver your orders and to contact you about them.
To provide customer support and handle returns, refunds and complaints.
To improve our products, website and service, and — where you have opted in — to send you offers and updates.
3. Sharing Your Information
We share delivery details with courier partners solely to fulfil your order.
We use payment processors to handle online transactions; ladiesvalleybd does not store full card details.
We do not sell your personal information.
4. Data Retention & Security
We keep order records for as long as needed for accounting, warranty and legal purposes.
We apply reasonable technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.
5. Your Choices
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it.
You can unsubscribe from marketing messages at any time using the link in the message or by contacting us.
6. Contact
For any privacy request, contact us using the details on the Contact page. We aim to respond within a reasonable time.